CURRENT BUSINESS PRACTICES ARE OBSOLETE

Why you aren't getting
the results you need
and How there is a superior way

Most organizations today still use practices that were designed for the Industrial Age.

They still run business with answers. That's why they get the of the results they need —

  • They spoon-feed their people with methods, procedures, manuals and scripts.
  • They train with rules, laws, techniques and habits.
  • And they follow the same norms, 'best practices' and recipes everyone else follows.

But all this kills creativity, crushes engagement and chokes productivity.

We have now entered a new level of business — unpredictable, fast-moving — that demands all your people be nimble.

You must raise your people to meet these demands.

You need to change your focus — Groom your people to consider the right questions.


Why are you making things harder for yourself?

Those who leapfrog the crowds share only one thing in common: They don’t focus on the answers, practices or recipes others follow. Instead, they consider questions very few consider.

That's how they see opportunities others don't see. That's how they prevent most of the problems that bog others down. That's how they make the best decisions instinctively. That's how they become uncommonly swift and nimble … and leap ahead — while others are still mired in mistakes, false starts and do-overs.

Remembering a ton of answers is a lot harder than considering a few questions. Why are you making things harder for yourself?

This small change changes everything. Across the board …

HOW ANSWERS GET YOU IN TROUBLE

Answers are the leading cause
of mistakes in business

Answers are always incomplete and too often they're also incorrect or inconsequential

Answers edge out judgment —
even if you have great judgment

Answers quickly become a substitute for thinking rather than an aid to thinking

Answers
keep you
stuck
at ordinary

Because practically everyone else is also following the same answers

GET READY FOR THE NEXT LEVEL

SIMPLE

There are millions of answers — too many to remember. But only 1 list of the right questions — elegantly simple.

SWIFT

Answers without the right questions always slow you down. But with the right questions, you can cut swiftly to the chase.

SWEEPING

You can leverage a few right questions to deepen and broaden your expertise across a sweeping range of skills.

The changes upon us are swift and sweeping. You must respond with skills that are equally swift and sweeping.

How to ignite
a Simple, Swift, Sweeping
Transformation

You don't need a whole bunch of rules, laws, methods, techniques, procedures or initiatives.

With Skills 2.0, all you need is 1 list to make a simple, swift, sweeping transformation.

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How the Extraordinary become Extraordinary across-the-board

  • Listening

    Great listeners don't learn listening skills. And they never need to remind themselves to listen.

    They just consider a few right questions — without thinking — and others feel heard as a byproduct.

  • Leadership

    Great leaders don't follow leadership laws, characteristics, practices or attributes.

    They just consider a few right questions — without thinking — and great leadership is a byproduct.

  • Innovation

    Great innovators don't learn rules for innovation. Because rules choke innovation.

    They just consider a few right questions — without thinking — and great innovation is a byproduct.

  • Humble

    Those who are truly humble don't learn skills for being humble. And they never need to remind themselves to be humble.

    They just consider a few right questions — without thinking — and humility is a byproduct.

  • Customer service

    Great customer service representatives don't need scripts, rules or reminders.

    They just consider a few right questions — without thinking — and great service is a byproduct.

  • Effectiveness

    The most effective people don't learn time-management skills, habits or practices.

    They just consider a few right questions — without thinking — and getting a lot done is a byproduct.

  • Employee Engagement

    Great leaders don't launch engagement initiatives. Because people sense inauthenticity.

    They just invest in their people, groom them with a few questions, and engagement is a byproduct.

  • Influence

    Great influencers never use influencing skills — lest others feel manipulated.

    They just consider a few right questions — without thinking — and others become open to their influence as a byproduct.

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